Partner, Reseller, and External Sales

Resellers and partner integrations are supported

SoundSync supports resellers through approved developer-partner relationships, assigned products, serial batches, external-order fulfillment, and partner API integrations. Native WooCommerce fulfillment is another supported integration path.

Sales paid through SoundSync checkout use SoundSync's Merchant of Record setup and included ordinary processing. Sales collected by an external reseller remain that seller's payments: SoundSync does not absorb their processing fees or become Merchant of Record for those sales. Product access, credentials, and API permissions follow the approved relationship.

Partner access is by approval

Partner and reseller relationships are scoped to the relevant developer, assigned products, credentials, and operating model. Access is not automatically available to every account, and a referral relationship is not the same as an external-order API integration.

Identify who completes the sale

A sale collected by an external reseller, partner, or another payment system is not a SoundSync-managed sale. SoundSync does not cover that seller's processing fees or act as Merchant of Record for that payment. Approved integrations can still use SoundSync serials, customer claims, licensing, and fulfillment. A referral that completes payment through SoundSync checkout remains a managed sale, including a developer storefront or marketplace purchase.

A referral into SoundSync-managed checkout can lead to a managed sale. An order reported after a purchase at another seller remains an external sale. The agreement determines commissions, external refund handling, reporting, and responsibility.

Serials and customer claims

Approved integrations can allocate serials or connect an external order to the customer claim and licensing path. A serial batch is not evidence that every key has been redeemed, and a device activation is not a second purchase.

Each calendar month includes 10,000 qualifying external redemptions, then $0.005 per redemption. Examples include free-product claims and reseller or other off-portal serial claims. A free BOGO gift included in a paid SoundSync checkout has no external-redemption charge. Ordinary license validation, device activation, and reactivation are not each a new external redemption merely because they call the licensing API.

Financial and customer boundaries

Partner statements and activity should be read alongside the approved relationship terms. Partners do not receive unrestricted platform-wide customer information or authority over unrelated developers' products. An external refund must reconcile the related access without affecting unrelated purchases.

WooCommerce authorization and filtering

WooCommerce connection grants store-level read/write provider access and webhooks can contain whole orders. SoundSync filters fulfillment to approved relevant product lines; that filtering does not reduce the permission granted at WooCommerce. Review the dedicated guide before connecting a store.

Affiliate and collaborator shares

Affiliate and collaborator accounting is available for eligible one-time product sales. Live participation requires explicit acceptance by both the developer owner and recipient of the current agreement version and payout policy before future eligible sales accrue shares. Keep payout details verified. An invitation or calculator preview is not collected money, and agreement acceptance is separate from live financial approval. Refunds and disputes reconcile the original shares; recurring-product commissions are not included in this workflow.

SoundSync manages recipient settlement on SoundSync-collected sales. The 10% SoundSync fee is deducted first; ordinary managed-checkout processing is covered by SoundSync, not deducted again from recipients. The accepted affiliate share comes next, then collaborator shares and the developer remainder are kept separate. Eligible payouts follow the 1st and 15th schedule and minimum 14-day hold, with payment, destination, refund, dispute, and account checks. Externally collected reseller or partner sales remain unfunded estimates in this settlement system, and SoundSync does not cover their processing fees. No automatic cross-provider or currency conversion is promised.

Working with partners and contributors

SoundSync is Merchant of Record only when payment completes through its managed checkout. Externally collected reseller payments, processing fees, and tax obligations remain with the external seller.