Subscription Bundle Lifecycle

Changes have a timing contract

Use the supported preview before confirming a plan change. Inspect proration and whether the change is immediate or scheduled. Canceling a scheduled change, canceling recurring renewal, and reactivating a plan are different operations.

A billing portal is a supported customer billing path, not a substitute for inspecting product entitlement. Check library presentation and actual plugin access after the intended transition.

Check access in the customer's actual package

Billing confirmation, paid-through access, and permanently earned products are distinct. Verify the final HISE/JUCE or custom client against the intended subscription type. A payment record does not prove that every older offline build has already refreshed its entitlement.

Renewal prices and customer control

Monthly and annual plans renew at their regular list price. A subscription promotion discounts the initial payment only. Supported price increases require at least 30 days of advance notice before taking effect; decreases do not require that waiting period. Applicable checkout tax is recalculated for renewals using the configured tax rules.

Customers can update payment details, cancel at the end of the paid period, and reactivate an eligible plan before it expires. Standalone subscriptions and subscription bundles have distinct account actions. Independent plans can coexist when their product access does not conflict; overlapping plan changes are checked before confirmation.

Manually granted access is not permission to start charging a customer. Converting a manual grant to billing requires the supported payment setup, preview, and explicit confirmation.

A fixed payment-recovery window

An unpaid renewal starts a 14-day recovery episode. Reminder opportunities fall on days 0, 5, 10, and 13, subject to eligibility and delivery readiness. Customers can update their payment method from their account. Eligible automatic collection attempts remain subject to provider limits and the current payment state; this is not a promise of a charge attempt every day.

Rental suspension is not subscription cancellation

After the 14-day recovery deadline, an unpaid rental/access subscription has its license suspended, not automatically canceled. The subscription and billing continue, further renewal invoices can arise, and eligible recovery of outstanding payments continues. Suspension does not stop billing or forgive unpaid invoices. Customers who want to stop future renewals must use the supported cancellation action; cancellation does not erase an existing balance.

Rental access is restored after provider-confirmed payment and reconciliation of all outstanding invoices. A newer paid invoice alone does not clear older arrears. Closed or uncertain invoices can require billing review rather than automatic restoration.

A keep-your-products plan has a different outcome: an unresolved renewal can end the recurring subscription after reconciliation, while products already earned from unreversed qualifying payments remain owned. No new permanent products are earned from an unpaid invoice. Pending or uncertain payments are reconciled before another collection attempt; do not start another checkout to bypass recovery. Plugin enforcement follows the installed package and its signed offline/online rules, not an instant remote change to every distributed binary.

Current access and previous records

The customer account separates current licenses and plans from Previous licenses and Previous subscriptions. Ended or inactive records stay available in expandable history; a plan with remaining eligible paid-through access is not hidden merely because cancellation is scheduled.

A signed-in marketplace customer who already owns a product can open their library and downloads from its product page. This is an account-specific lookup, not a public ownership list. License-reset cooldowns show the next eligible date; resetting activations does not create another license.

Plan changes appear only when eligible

The account offers bundle plan changes for eligible active or trialing lease plans without a scheduled cancellation. Ended plans, keep-your-products plans, and plans already scheduled to cancel do not offer the same plan-change controls. Payment recovery and plan-conflict checks still apply. Use the returned eligibility and preview rather than constructing a plan change from a hidden control.

History, payment records, cancellation, and paid-through access are different states. Retained billing history is not an invitation to restart a canceled plan or charge a saved card without authorization.

Permanent gifts and paid subscription ownership

A timed manual keep-products grant gives the customer permanent ownership of the products included when the developer makes that grant, without a payment. That original product snapshot remains owned after subscription cancellation, expiry or incomplete billing setup. Explicit developer access removal can revoke the grant. New products added later are not retroactively included.

A lifetime manual grant instead provides complimentary ongoing subscription access; it is not the timed-grant ownership model or evidence of a paid invoice. Ordinary access-only grants and unpaid checkout trials also do not create paid ownership.

Paid keep-products invoices establish their own product snapshots. Refunding or reversing a paid purchase affects that purchase, not an independent manual ownership grant. Future paid subscription benefits still require the separate billing setup, preview and customer confirmation; a gift is not permission to charge a card.